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MODELGAIN / NPM POCKET SUPPORT

NPM Pocket Support

Support and safety guidance for NPM Pocket.

Before connecting

Confirm your server address and HTTPS certificate, then authenticate with a dedicated account. The app is an unofficial third-party client, not an upstream service.

Configuration changes

Changes to a proxy host can interrupt live traffic. Inspect the current state, confirm deliberately and verify the result on your server.

Send a support request

Share the Android version, app version, type of upstream server and a sanitized error. Never email passwords, 2FA codes, access tokens or configuration secrets.

Contact

Email [email protected]. Published by Medicw Limited. Do not send passwords, stream keys or customer infrastructure records.