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MODELGAIN / MOBILE BROADCASTER SUPPORT

Mobile Broadcaster Support

Support and safety guidance for Mobile Broadcaster.

Before starting

Use a streaming endpoint you own or are authorized to access. Prefer RTMPS where supported. Check the URL, stream key, network uplink, camera/mic permissions and receiver compatibility.

Network and reconnect

If a stream does not reach the receiver, check server availability, firewall/port, credentials and sender logs. Stop and restart only after checking whether the existing stream is still active.

Send a support request

Include Android version, device model, app version and a redacted problem description. Never email stream keys or passwords.

Contact

Email [email protected]. Published by Medicw Limited. Do not send passwords, stream keys or customer infrastructure records.